3080 Northfield Place
Suite 120
Roswell, GA 30076-4917

Monday – Friday, 9AM – 4PM EST

Frequently Asked Questions

Yes. Please go to Info > Exclusive Discounts.

1. Click Get Code and sign into VerifyPass.

2. After verification, you’ll receive a one-time discount code to apply during checkout.

3. For future purchases, return to that page and repeat Step 1. (Limit 1 code per 24 hours.)

Yes. We ship to just about anywhere in the world. To get an estimate on your shipping cost, just add your gear to the shopping cart and enter your country and city. This will provide you with an estimate on what your shipping cost will be at checkout. Note: import taxes and customs duties are not included with your purchase. That amount is typically settled at the time of pickup/delivery. For info on what your import costs will be for your country, visit: www.uscib.org.

To find out if we have a distributor in your country, email [email protected], and our team will be happy to help you.

It depends on where you are located. We offer domestic and international shipping through UPS and USPS. An estimated shipping timeframe will be displayed with available shipping options at checkout.

Yes. Military PO Box addresses will ship via USPS.

A copy of your receipt will be sent to you via email to confirm your order. Once shipped, you will receive a tracking number.

Send us a message through the form on this page. Let us know what you need, how many, and where it’s going. We’ll get back to you with a quote.

No. Our warranty is non-transferable through third-party sales, like: on eBay, in some Army Surplus store, or that guy who wanted to sell you a “mint condition” LiteFighter out of the trunk of his Impala. If you need replacement parts, we offer them for all our systems on our website, here: Replacement Parts.

Our Warranty only covers gear purchased though LiteFighter. Every product that we ship from our warehouse is in new condition, quality inspected and approved by our team of tent experts before it leaves our warehouse. For detailed info on our warranty process, please visit our Warranty, Returns & Shipping Terms webpage.

As a DoD approved military contractor, we primarily make shelter systems for the US Army. And their favorite color is Official Camouflage Pattern (OCP). Which makes our favorite color OCP. We do offer our CataMount 2 in OCP and MultiCam®. Additionally, our FIDO series of tents are made with MultiCam® Rainflys.  We are exploring other camo patterns and colors, and plan on launching those rainfly options in the future.

The tents are incredibly similar. The FIDO Series imitates the existing LiteFighter line and is intended for those looking for that same quality and durability but at a more affordable price. The increasing demand from the US military led to our American manufacturing plants operating at full capacity and dedicating themselves to meeting the needs of the warfighters; meanwhile complicating our efforts to meet the demand for our online customers. Therefore, we launched the FIDO Series and production overseas. These tents offer the same durable design and quality you’d expect from our existing US-made, military tents. They are still sourced in the United States and adhere to the same quality standards.

When compared to the LiteFighter 1 & 2, the FIDO Series has a few differences:

  • DAC All-in-one Aluminum Pressfit vs. GhostBone Ballistic Fiber
  • MultiCam® vs. OCP camouflage rainfly
  • DAC J-stakes vs. Dog Bone stakes
  • Each tent includes a groundsheet 
  • “All-in” (AI) options that come with a Tuff Sack and Cold Weather Kit

We chose the aluminum pole sets and J-stakes to maintain our goal of offering “more for less” and a more affordable price. By launching production overseas, we can be more cost efficient without betraying our promise of durable, high-quality goods; in return, those savings are passed onto our customers.

When comparing apples to oranges, they are never the same. As a DoD approved military contractor, our gear has to be MilSpec, rugged, and Made in America. Our ballistic fiber poles have bounced back from Category 1 hurricane winds in our wind tunnel test. Our rainflies exceed water resistance requirements by more than 250% of industry standards. Every clip, clamp and pull has been custom molded using only the strongest plastics we’ve tested.

We believe that you shouldn’t have to buy a new tent every year. However, if needed, we do offer Replacement Parts for absolutely every item included with our shelters. And when you purchase directly from us, your gear is covered under our Warranty.

So yeah, our tents cost more, because they are more. How do you like them apples?

Send us a message

Before you send us a message, please read the Frequently Asked Questions on this webpage. You’ll find info about military discounts, international shipping, distributorship, and restocking out of stock items.

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